Medical Office Administration

Course IDCourse NameInstructorRoom NumberTime
011Medical Office Administration ---



According to the U.S Department of Labor, employment of medical assistants is expected to grow much faster than the average of all occupations through the year 2020 as the health services industry expands because of technological advances in medicine, and a growing and aging population. It is one of the fastest growing occupations.

The program will cover anatomy, physiology and medical terminology as well as typing, transcription, recordkeeping, accounting, and insurance processing.  Students also will learn patient relations, medical law, and ethics.

On the jobs, medical office assistants perform many administrative duties. These duties include greeting patients, update and file patient medical records, filling out insurance form, handling correspondences, scheduling appointments, answering phones, arrange for hospital admission and laboratory services.


Graduates can look for these job titles: medical records and health information technicians, medical secretaries, occupational therapist assistant, pharmacy aides, physical therapist assistant and aide, dental assistant, or medical office administrator.


40 hours/week: 14 Weeks

20 hours/week: 28 Weeks

Units: 57 /  Clock Hours: 570

Prerequisite: none


The student will be on the waiting list until we have at least four enrollees.

Learning Objectives:

  1. Identify the records that should be gathered in preparation for the patient’s visit.
  2. Identify the purpose of medical filing and define medical filing terminology
  3. Demonstrate the ability to file medical records according to alphabetic, numeric, terminal digit, cross-reference and color code filing methods
  4. Identify the purpose of various kinds of medical filing equipment
  5. Demonstrate an understanding of the purpose of preventive recall methods
  6. Describe the use of the CPT and ICD in filing claims
  7. Demonstrate ability to use CPT and ICD code manuals
  8. Demonstrate the ability to complete insurance forms
  9. Demonstrate knowledge of insurance terminology.
  10. Develop an understanding of the role of the medical office administration in maintaining accounts receivable and accounts payable
  11. Demonstrate ability to manage accounts receivable and accounts payable bookkeeping in the medical office
  12. Describe payment and collection plans in the medical office
  13. Describe methods for maintaining inventory records in the medical office
  14. Demonstrate ability to manage inventory systems
  15. Demonstrate ability to order and stock inventory in medical office
  16. Demonstrate ability to maintain and evaluate equipment
  17. Demonstrate ability to maintain banking records
  18. Develop an understanding of the concepts involved in the job search process
  19. Describe the necessary parts to a resume
MED101 Anatomy and Terminology 20 200
MED102 Medical Office Administration 37 370



This course teaches anatomical concepts and associated terminology and illustrates all the structures and systems of the body.



To teach the student to learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. The course includes the procedure to be used with Medisoft which allows you to practice the day-to-day activities as if you were in an actual office setting.

Prerequisites: none

Learning Objectives:

Student will be taught to use Medical Office Simulation Software.  It contains elements that are representative of a broad cross section of popular practice management software on the market today.

You will be learning how to:

  1. The Career of a Medical Administrative Assistant
  2. The Health Care Team
  3. Medical Law
  4. Medical Ethics
  5. The Diverse Community of Patients
  6. Interpersonal Communications
  7. Appointment Scheduling
  8. Patient Reception and Registration
  9. Health Information Management
  10. Medical Billing
  11. Health Insurance
  12. Business Operations of the Medical Office
  13. Financial Management
  14. Human Resource Management
  15. Job Search Essentials